Refund policy

At Seven Eyed, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.

Returns

  • You have 14 days from the date of delivery to request a return.

  • Items must be unused, in their original condition, and with all tags attached.

  • To start a return, please contact us at [email address] with your order number and reason for return.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 7-10 business days.

  • Shipping costs are non-refundable.

Exchanges

  • We currently do not offer direct exchanges. Please return your item for a refund and place a new order.

Damaged or Incorrect Items

  • If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos and your order details. We will arrange for a replacement or full refund.

Thank you for shopping with [Your Brand Name]. If you have any questions, don’t hesitate to reach out!